Folding Machines - Secap

Mailing Equipment - Secap






DEALER LOGIN | DEALER OPPORTUNITIES | SITE MAP | LEGAL© 2004, SECAP. ALL RIGHTS RESERVED

30 KNFO FAQ - FIXED HEAD PRINTER

I. FAQ'S – PRINTER SET UP
II. FAQ'S – PREVENTATIVE MAINTENANCE

This section is for the person who is new to the 30K / 30KNFO and needs assistance to set up and operate the printer. For more technical information fill out the request form with your particular question or call us to find out the name of your local dealer at 800.523.0320.

I. FAQ'S – PRINTER SET UP

Q. How do I Connect the Printer to my Computer?

A. A. Connect the printer to the parallel port or USB port of the computer located on the rear of the printer near the power switch. Now connect to the computer:

  1. Align male end of parallel cable or USB cable connector. Push the cable connector in.
  2. Secure the cable. Use the 2 wire clips (parallel only) to snap into the tabs on the connector.
  3. Align the other end of the cable to the connector on the computer and push into the port.
  4. Secure the cable in place. Use the thumb screws (parallel only) on the connector to screw into the hex jack screws on the computer.
Q.How do I Connect the Printer to the Conveyor?

A. The conveyor port can maximize the operation of a conveyor when used with the printer. Settings used for configuring the port for a conveyor are found in the main menu.

Q. How do I Adjust the conveyor speed?

A. The printer can control the singling of the media on to the conveyor by fine tuning the conveyor speed adjustment in the main menu of the printer. These options will allow the maximum number of pieces of media to be fed onto the conveyor and the longest drying time before the conveyor stacks the media. Modifications to the amount of time the conveyor continues to run after printing a record is done through the conveyor time option in the main menu.

Q. How Do I install an Ink Jet Cartridge?

A. The 30K uses up to six black, C8842A cartridges. To install the cartridge do the following:

  1. Remove top cover.
  2. Remove cartridge from the shipping container. Be careful not to touch the copper ribbon.
  3. Remove both pieces of tape covering the ink nozzles on the print cartridge. Be careful not to touch the copper ribbon.
  4. Raise the latch all the way up on the Head Print Assembly. Hold cartridge from the notched handle on top of the cartridge. Gently insert cartridge down at 45 degree angle into the cradle.
  5. Push down on the ink cartridge until it is seated on the bottom of the Head Print Assembly. Push and rock the ink cartridge forward to stand ink cartridge up. Press down blue latch to lock ink cartridge in place.
Q. Do I Need to Prepare the Media Before Running My Job?

A. To assist the media and have your job run smoothly, it is recommended the media be prepared for the printer. Use the following steps:

  1. Take a pile of media and fan all sides of the media to make sure each piece is free from one another.
  2. Square (tap) the pile against the table top, assuring a square pile on all sides. This allows media to settle toward the bottom of a stuffed envelope and will increase the feeding capabilities of the printer.
Q.What Types of Media Can I Use?

A. The printer is designed to feed and print on a variety of media with various finishes and coatings. The sharpness of the print quality will vary with different media types, depending on how absorbent the media is, as well as other qualities. The best results can be achieved using white wove bonded stock. The printing quality will be less sharp on tyvek, recycled and glossy media. Acceptable media:Envelopes, Booklets, Catalogs, Postcards (must be 3” x 5” or larger), Self Mailers (C or Z folded, and tabbed), Paper (16 to 80 lb.). Note: Check on postal guidelines for tabbing folded material and catalogs.

Acceptable paper types: white wove, bond, recycled, coated, card stock, brown kraft, manila.

Q. How Do I Set the Right Height Adjustment for Media Thickness?

A. To accommodate different sizes of media the Print Head Assemblies have to be raised or lowered until they touch the top of the media. Enough pressure has to be applied by the metal wipers underneath the Print Head Assemblies to keep the media from moving around beneath the Print Cartridges while printing. Use the following steps as a general guideline for most types of media:

  1. Turn envelope thickness knob to raise the print head assemblies.
  2. Insert a piece of media beneath the Print Head Assemblies.
  3. Lower assemblies down to just touch media and create a little resistance when it is removed.
  4. Press the (test env.) button to print a test message and check the quality of the print.
Note: The print head assemblies are too low when the print looks smeared or clumped.

Q. How do I Set Up the Feeder to Work with the Printer?

A. There are 2 important considerations.

  1. Media must go through the center of the printer. This is very important with small or thin media like postcards or envelopes. Mount the feeder to the center of the printer to make sure the media will travel beneath the sensor or in the path of the sensor beam for the printer to know when the media is being fed.
  2. The Entry Roller assemblies must take hold of the media. Move the feeder close enough for the printer to have the entry roller assemblies grab the media and guide it beneath the print cartridges. The media can be sent at a slight incline or straight into the printer. Note: The entry roller assemblies must have control of the speed and direction of the media otherwise poor print quality or feed errors may occur.
II. FAQ'S - PREVENTATIVE MAINTENANCE
The 30K printer is designed for trouble free service with a minimal amount of care. Periodic cleaning of the sensor, transport belts, floor and 2 print head assemblies is recommended to keep the machine running at peak performance.

Q.How Do I Clean the Entry and Exit Idler Rollers?

A. From normal operations the rollers will have a buildup of ink, wax, etc. and will require removal or they will leave marks on the media. Use water to dampen a soft cotton cloth to remove the ink from the rollers and also the printer floor. Raise the print head assembly up and out of the way to clean the printer floor.

Q. When Should I Clean or Replace the Ink Cartridge?

A. If the print quality is unacceptable select the Purge Print Head function from the Setup Menu. If the problems still persist do the following:

  1. Remove the Ink Jet Cartridge. Clean the nozzles with a soft lint free cotton cloth. Use a dry cloth or one moistened with water to clean the ink jet cartridge.
  2. Remove problem ink jet cartridge and install a new one.
Q.What Could Be the Cause of Misfeeds?

A. With use, a film and/or dust builds up on the sensors causing misfeeds of media. Lift the front door and use compressed air to blow dust from the sensors